Frequently Asked Questions
What Is The Minimum Order I Can Make?
Our minimum order is either two packs of K-Cup® coffee pods or two bags of Tudor®. Find more about ordering coffee from us here.
Where Do You Deliver To In London?
We deliver to big and small businesses based within the M25 border. Find more about our coffee delivery services here.
How Do I Get A Quote?
You can get a quote by either calling us on 0330 123 3309, filling in our onsite contact form or by chatting to us through Live Chat. Find out more about our removal quotes here.
Do You Do Short Term Rentals?
No one wants to be tangled into a long-term rental agreement. At The Coffee Delivery Company, we believe in customisable and flexible short term contracts. Find out more about how our contracts work here.
Why Should I Rent A Coffee Machine From You?
We only rent out premium coffee machines that we trust to deliver time after time. We offer flexible three-month rolling contracts and pride ourselves on exceptional customer service. Find out more about our service quality here.
What Are Your Coffee Machine Rental Options?
We offer both bean-to-cup and single-serve coffee machine brewers from Keurig and Tudor® . We are able to offer discounts for the rental of multiple coffee machines at a single location. Find out more about our premium coffee machines here.
Which Coffee Machine Is Better Suited To My Office?
No matter the size of our office, we are sure to have a coffee machine for you. We stock Keurig® single-serve coffee machines that have the capacity to cater for small to medium sized offices. Our Tudor® coffee machines are complete workhorses and are better suited to larger office spaces. Find out more about our commercial coffee machines here.
Can I Purchase An Office Coffee Machine From You?
We strongly recommend that you rent our commercial coffee machines from us. There are numerous benefits to renting a coffee machine than purchasing one. Find out more about the benefits of renting a coffee machine here.
Do You Offer Service Plans?
Absolutely, when you rent a coffee machine from us you are guaranteed to have an extensive service plan. Find out more about our service plans here.
How Do I Take Care Of My Machine?
If you rent a coffee machine from us, maintenance is something you will not have to worry about. Find out more about our services here.
How Do I Reach Customer Care?
Do You Install The Coffee Machine Or Is That My Job?
We are always more than happy to assist you with the installation process. Find out more about installation prerequisites here.
If I Buy In Bulk Will It Cost Me Less?
Absolutely, if you buy our selection of K-Cups® or Tudor® coffee beans in bulk from us, you are sure to save. Find out more about our coffee beans and pods here.
Do You Have Any Package Deals?
We pride ourselves on exceptional service delivery and customer satisfaction. Contact us on 0330 123 3309 for more information on our package deals. Find out more about our customer service here.
Is Your Coffee Fair Trade?
From Colombian Fair Trade Select K-Cups® to Amazonian 100% Rainforest Alliance Certified beans, at The Coffee Delivery Company, we stock a wide range of fair trade K-Cups® and coffee beans. Find out more about our coffee beans and pods here.
Can I Use Other Pods Or Do I Have To Use K-Cups®?
We cannot guarantee that other pods are compatible with our single-serve pod fed coffee machines or the quality of coffee brewing when using other pods. Find out more about our K-Cups® here.
My Machine Is Not Work, What Do I Do?
If you experience any issue with your coffee machine, please do not hesitate to contact us on 0845 006 3309. Find a quick Keurig® troubleshoot guide here.
Can I Mix And Match My K-Cups® Order?
Absolutely, go ahead mix and match as much as you like. Try out new blends that you have never tried before. Find out more about what K-Cups® we have in stock here.
Do You Stock Other K-Cups®Order?
If we do not stock the K-Cups® you are looking for, please do not hesitate to contact one of our team members on 0330 123 3309 to find out what we can organised for you. Find out more about our K-Cups® here.
Can The Machines Make Other Warm Beverages?
Our range of Keurig® single-serve brewers can make a number of warm beverages including coffee, tea and even hot chocolate. Find out more about what our coffee machines can do here.
Do I Need To Access Mains Water For My Coffee Machine?
Our Keurig K150® is a plumbed-in coffee machine whereas the Keurig K140® comes with an easy-to-fill reservoir. Find out more about our coffee machine dimensions here.
Are There Milk By-Products In The K-Cups®?
Yes, our selection of pods contain some milk powder. Read more out what is in our K-Cups® here.
What Is The Warranty On The Keurig® Coffee Machines?
All of our office coffee machines come with a one-year warranty. Find out more about our rental warranty and agreements here.
Can My Tudor® Machine Process Other Coffee Brands?
Yes, it can. We do highly recommend that Tudor® coffee beans are used for the ultimate gourmet coffee experience. read more about our Tudor® coffee beans here.
My Tudor® Coffee Machine Is Not Working, What Do I Do?
In the rare occurrence that your office coffee machine stop working, please do not hesitate to give one of our friendly customer service team a call on 0330 123 3309. Find out more about troubleshooting your Tudor® coffee machine here.
Do You Install The Tudor® Coffee Machine Or Is That My Job?
We are more than happy to help with your coffee machine installation. Find out more about our installation service here.
How Long Does It Take To Set Up The Tudor® Inspire?
If you have direct access to your mains water supply, your coffee machine should be installed within 30 minutes. Find out more about the what needs to occur before installation here.
What Is The Warranty On The Tudor® Inspire?
The Tudor Inspire® comes with the benefit of a 12-month on-site warranty. Find out more about the warranty details here.